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Legal

Privacy Policy

How Lexford LLC collects, uses, and protects your personal information.

Effective date: September 3, 2026  |  Last updated: September 3, 2026

On this page
  1. Information We Collect
  2. How We Use Your Information
  3. SMS & Text Messaging Communications
  4. How We Share Information
  5. Cookies & Tracking Technologies
  6. Data Security
  7. Your Privacy Rights (California & Other States)
  8. Children's Privacy
  9. Changes to This Policy
  10. Contact Us

Lexford LLC ("Lexford," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through lexfordllc.com (the "Site") and our sales, phone, email, and SMS/text messaging communications, how we use and share it, and the choices available to you. By using our Site or providing us your information, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us, such as when you request a quote, contact us, sign up for updates, or place an order. This may include:

  • Contact information: name, email address, phone number, and mailing/shipping address.
  • Business information: company name and details relevant to your inquiry or order.
  • Order & transaction information: products requested or purchased, quote details, and payment information (processed by our payment provider; we do not store full card numbers).
  • Communications: the content of messages you send us by phone, email, contact form, or SMS/text message.
  • Automatically collected information: IP address, browser type, device information, and pages visited, collected through cookies and similar technologies (see Section 5).

2. How We Use Your Information

We use the information we collect to:

  • Respond to quote requests and inquiries, and prepare and fulfill orders;
  • Communicate with you about your order, account, or support request;
  • Send you requested updates, and — where you have separately opted in — promotional offers;
  • Improve our Site, products, and customer service;
  • Detect, investigate, and prevent fraudulent transactions and other illegal activity;
  • Comply with legal obligations.

3. SMS & Text Messaging Communications

If you provide your mobile phone number and consent to receive text messages from Lexford LLC (for example, by checking the SMS consent box on our Contact form, or by opting in verbally or in writing), we may send you the following types of messages:

  • Conversational messages — two-way replies to a question or conversation you start with us.
  • Informational messages — quote follow-ups, order and shipping updates, appointment or callback confirmations, and account or support-related notices.
  • Promotional messages — new inventory alerts and special offers, sent only if you separately opt in to marketing messages.
No mobile opt-in data or text messaging consent is shared with, sold, or rented to any third party or affiliate for their own marketing purposes.

Standard messaging disclosures that apply to all SMS communications from Lexford LLC:

  • Reply STOP at any time to opt out of further text messages.
  • Reply HELP for assistance, or contact us at sales@lexfordllc.com or 1-307-218-9101.
  • Message and data rates may apply.
  • Message frequency may vary.
  • Carriers are not liable for delayed or undelivered messages.

Your mobile opt-in consent and phone number are used solely to send you the SMS communications you've agreed to receive and are not shared with third parties or affiliates for their marketing purposes. See our SMS Terms of Service for the full terms governing these messages.

4. How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate our business — for example, payment processors, shipping carriers, email/SMS delivery platforms, and IT hosting providers — solely to perform services on our behalf.
  • Legal & safety purposes — where required to comply with a law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Lexford LLC, our customers, or others.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

5. Cookies & Tracking Technologies

Our Site may use cookies and similar technologies to remember your preferences, understand how visitors use our Site, and improve our marketing. You can control cookies through your browser settings; disabling cookies may affect how parts of the Site function.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights (California & Other States)

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and the right to opt out of certain uses. California residents may exercise rights available under the California Consumer Privacy Act (CCPA), including the right to know what personal information we hold, the right to request deletion, and the right to non-discrimination for exercising these rights. To make a request, contact us using the information in Section 10 below. You may also opt out of SMS messages at any time by replying STOP, and out of marketing emails using the unsubscribe link in any email.

8. Children's Privacy

Our Site and services are intended for business and adult consumer use and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site or our services after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at: